GoEscrow Help Desk

Submit Help Request

Submit a general help, policy, legal, complaint, transaction or official enquiry to GoEscrow. This form is presented by Globalclouds, a GoEscrow referral partner.

Form Number: GOE-HD1-001
Publish Date: 1st Feb 2026
A. Contact Details

Enter your contact details so GoEscrow can assess and respond to your request.

Enter first name, last name, email and mobile to check whether these details match an existing GoEscrow account. (If not that’s OK.)

B. Help Category

Please select a basic category to assist us.

C. Enquiry Details

Please tell us about your enquiry. Do not include passwords, card numbers, online banking credentials, security codes or private banking information in this form. Never disclose 2FA codes.

D. Submission Authority

This form is presented by Globalclouds, a GoEscrow referral partner. The escrow payment service is provided and administered by GoEscrow Pty Ltd. Information submitted through this form is provided directly to GoEscrow, with a summary of the submission also provided to Globalclouds. Globalclouds does not provide the escrow service, hold or control escrow funds, bind GoEscrow, or determine transaction, settlement, refund or dispute outcomes.

I am the person named in Section A and I wish to submit this information to GoEscrow Pty Ltd ACN 650 709 354. I understand that this form on submission will be reviewed during NSW standard business hours and that GoEscrow may use the details supplied in this form to match it to any relevant GoEscrow account or transaction. I recognise that GoEscrow may contact me or any party I have nominated. I am aware of the GoEscrow Terms of Use, Product Disclosure Statement and Financial Services Guide.